Notices, Warnings, Alerts & Recalls

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Safety Alert for SEQUOIA (C069AA_)& SEQUOIA SRT (C069BA_) harnesses
Professional
Safety Alert for SEQUOIA (C069AA_)& SEQUOIA SRT (C069BA_) harnesses
Categories: | Alert | CLOSED | Professional
CLOSED. DECEMBER 9 2019 Petzl have been informed of the potential risk of improperly mounting the gated attachment points of SEQUOIA (C069AA_)and SEQUOIA SRT (C069BA_) harnesses. No accidents have been reported... Read more...
Recall Petzl ACCU 2 DUO Z1 Rechargeable Batteries
Professional
Recall Petzl ACCU 2 DUO Z1 Rechargeable Batteries
Categories: | CLOSED | Professional | Recall
CLOSED. SEPTEMBER 09 2019 As a precautionary measure, Petzl is voluntarily recalling its ACCU 2 DUO Z1 rechargeable batteries with serial numbers below 19Hxxxxxxxxxxx, manufactured before September 2019.   The... Read more...
Information: possible cracks on ASAP LOCK
Professional
Information: possible cracks on ASAP LOCK
Categories: | Alert | CLOSED | Professional
CLOSED. OCTOBER 6 2016 On March 30, 2016, during routine equipment inspections, one customer detected cracks on the stainless steel arms on three ASAP LOCK [B71ALU] units. In light of... Read more...
Safety alert: Screw replacement required on MGO OPEN
Professional
Safety alert: Screw replacement required on MGO OPEN
Categories: | Alert | CLOSED | Professional
CLOSED. JUNE 29 2016 "Facts During a quality inspection on MGO OPEN connectors, on the market since January 2016, we found the heat treatment on a batch of the screws... Read more...
Detecting major wear on a CROLL ascender when used for caving
Sport
Detecting major wear on a CROLL ascender when used for caving
Categories: | Alert | CLOSED | Sport
CLOSED. FEBRUARY 02 2016 We recently had some returns from cavers, who reported major wear on their CROLL ascender. After examining six returned ascenders, we found that the stainless wear... Read more...
Information: using Petzl CROLL in corrosive environments
Professional
Information: using Petzl CROLL in corrosive environments
Categories: | Alert | CLOSED | Professional
CLOSED. APRIL 02 2014 This information is intended specifically for those who use the Petzl CROLL L [B16 & B16AAA] rope clamp intensively for professional use. This update follows the... Read more...
Product Recall: ZIGZAG [D22] Petzl mechanical Prusik for arborists
Professional
Product Recall: ZIGZAG [D22] Petzl mechanical Prusik for arborists
Categories: | Alert | CLOSED | Professional
CLOSED. APRIL 25 2013 On Friday, April 12, Petzl was informed of an accidental fall in a training center in Germany. This fall was related to a failure of the... Read more...
Safety Alert for ABSORBICA energy absorbers
Operator Professional
Safety Alert for ABSORBICA energy absorbers
Categories: | Alert | CLOSED | Operator | Professional
CLOSED. NOVEMBER 22 2011 Following a via ferrata accident on Thursday the 5th of May 2011 we launched - by reason of precaution - a voluntary product safety alert to... Read more...
Recall for inspection of all SCORPIO via ferrata lanyards
Operator Sport
Recall for inspection of all SCORPIO via ferrata lanyards
Categories: | CLOSED | Operator | Recall | Sport
CLOSED. Following a via ferrata accident on Thursday the 5th of May 2011 Petzl has launched - by reason of precaution - a voluntary product safety alert to inspect our... Read more...
Recall for replacement: GRIGRI 2 [D14 ##]
Sport
Recall for replacement: GRIGRI 2 [D14 ##]
Categories: | CLOSED | Recall | Sport
CLOSED. JUNE 20 2011 Concerns all GRIGRI 2’s (D14 2O, D14 2G, D14 2B ) with the first five digits of the serial number between 10326 and 11136. Petzl has... Read more...
Information regarding counterfeit products
Operator Professional Sport
Information regarding counterfeit products
Categories: | Alert | CLOSED | Operator | Professional | Sport
CLOSED - BUT ALWAYS BE VIGILANT FOR COUNTERFEITS.  FEBRUARY 21 2011 Petzl has to deal with counterfeit versions of its products on a regular basis. These counterfeit safety products do... Read more...
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